Privacy Policy

HCP manufacturing trading joint stock company (hereinafter referred to as “HCP” or “we”) is committed to protecting the privacy and personal data of our customers when accessing and using our official website at www.hcp-corp.com.

This policy has been developed to ensure transparency in the principles, scope, and procedures for processing personal data, in accordance with applicable laws and international data protection standards.

1. Purpose of Collecting and Processing Personal Data

We collect, store, and process personal data for the following purposes:

To receive and respond to inquiries, quotation requests, or product information.
To maintain communication during transactions, partnerships, or technical support.
To analyze data to improve product quality, services, and user experience.

2. Scope of Collected Information

Depending on the specific purpose, HCP may collect one or more of the following types of personal data:

Full name, phone number, email address.
Business information (if applicable): company name, tax code, contact title.
Message content via contact forms or live chat tools.
Technical information: IP address, browser type, operating system, cookie data, and website access history.

3. Scope of Use and Information Sharing

Personal data provided by customers is processed and used strictly within HCP and only for the purposes stated at the time of collection.

We are committed not to disclose, transfer, or provide personal data to any third party without the data subject’s explicit consent, except when required by law or as necessary to comply with legitimate requests from competent government authorities.

4. Data Retention Period

Personal data will be retained for as long as necessary to fulfill the purposes of processing or as prescribed by applicable laws and regulations. When the retention purpose no longer applies—or upon valid request from the data subject - such information will be deleted, destroyed, or anonymized using technical methods to ensure safety and confidentiality.

5. Data Security Measures

HCP applies appropriate technical and organizational measures to ensure the absolute security of personal data, including:

Using servers, storage systems, and connections with encryption and access protection.
Strict internal access control and authorization.
Regular security evaluations, system updates, and staff training on personal data protection.

6. Data Subject Rights

As the data subject, customers are entitled to the rights prescribed by law, including but not limited to:

Right to access and modify information: Request to view, update, or correct previously provided personal data.
Right to request deletion: Request the deletion or suspension of data processing if no longer serving legitimate purposes or no longer subject to legal or contractual obligations.
Right to withdraw consent: Withdraw previously granted consent regarding the collection and use of personal data.
Right to file complaints: Lodge a complaint with HCP or competent authorities if there are grounds to believe personal data is being misused or processed unlawfully.

7. Cookies and Data Analytics Tools

HCP's website may use cookies and analytics tools (such as Google Analytics or equivalent) to collect non-identifiable data for statistical analysis and website performance improvement. Users may choose to disable cookies via their browser settings; however, certain website functionalities may be limited as a result.

8. Policy Updates

This policy may be revised periodically to reflect changes in legal regulations or HCP’s operational direction. The latest version will be publicly posted on the website and will take effect from the date of publication.